Money Back Guarantee Policy

At KEXALVIRON, we are committed to providing the highest quality products and services to our customers. We stand behind the quality of our offerings and your satisfaction is our top priority. If, for any reason, you are not completely satisfied with your purchase, we offer a comprehensive Money Back Guarantee policy to ensure peace of mind.

Eligibility for a Refund

To qualify for a refund, the following conditions must be met:

• The product must be returned within 30 days of the purchase date.
• The product must be in its original packaging and in the same condition as when it was received.
• A valid proof of purchase must be provided.

Non-Refundable Items

Certain items are non-refundable, including:

• Gift cards
• Downloadable software products
• Items on sale or clearance

Refund Process

To initiate a refund, please follow these steps:

1. Contact our customer service team at [email protected] to request a return authorization.
2. Once your request is approved, you will receive a return shipping label via email.
3. Package the product securely and attach the return shipping label.
4. Ship the product to the address provided in the return instructions.

Refund Timeline

Once we receive your returned item, our team will inspect it to ensure it meets the eligibility criteria. A refund will be processed to your original method of payment within 7-10 business days. You will receive an email notification once the refund has been processed.

Need Further Assistance?

If you have any questions or need further assistance, please do not hesitate to contact our customer support team at [email protected] or call us at (555) 123-4567. We are here to assist you with any concerns you may have.

KEXALVIRON is dedicated to ensuring customer satisfaction and is here to support you every step of the way.